Privacy Policy

the type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How and why we collect your information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide a platform for ticket purchases to our show

  2. To provide our customers with assistance and answer queries

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How personal info is stored and used

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

What are cookies?

Cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. For more information on cookies, visit allaboutcookies.org.

 

Types of cookies used on this site

  • XSRF-TOKEN - Used for security reasons - essential

  • hs - Used for security reasons - essential

  • svSession - Used in connection with user login - essential

  • SSR-caching - Used to indicate the system from which the site was rendered - essential

  • _wixCIDX - Used for system monitoring/debugging - essential

  • _wix_browser_sess - Used for system monitoring/debugging - essential

  • consent-policy - Used for cookie banner parameters - essential

  • smSession - Used to identify logged in site members - essential

  • TS* - Used for security and anti-fraud reasons - essential

  • bSession - Used for system effectiveness measurement - essential

  • fedops.logger.X - Used for stability/effectiveness measurement - essential

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.